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OUR PRIVACY NOTICE

PRIVACY POLICY

This information is provided in compliance with Article 13 of Regulation (EU) 2016/679 (GDPR) and pursuant to Article 13 of Legislative Decree no. 196/2003 (Personal Data Protection Code). It applies to users who access the website epictv.com and concerns all personal data processed as described below.

 
DATA CONTROLLER 

The Data Controller of the personal data collected is:

LDR S.P.A. Unipersonale
Registered office: Via Fabio Filzi 97
36051 Creazzo (VI), Italy

 
COLLECTED DATA

Personal data are collected either directly from the data subject or automatically.

  1. Data provided directly by the user
    These are all personal data voluntarily provided to the Data Controller. In particular:
    - First name
    - Last name
    - Shipping and billing address
    - Telephone number
    - Email address
    - VAT number and Tax Code (only if an invoice is required)
  2. Automatically collected data
    Navigation data are collected automatically. Although these data are not collected to identify the user directly, they may allow identification through processing and association with other data.

When newsletters are sent, the platform used may detect:

  • Opening of emails
  • Clicks on links
  • IP address
  • Browser and device information

These data are necessary for the correct functioning of the communication systems.

LEGAL BASIS AND PURPOSE OF DATA PROCESSING

Personal data are processed exclusively for the purposes for which they were collected.

With the user’s explicit consent, data may be used to:

  • Provide requested services
  • Send informational and promotional communications via email or electronic means

Providing the data listed above is mandatory to access the services. Failure to provide such data may result in the inability to properly deliver the service.

Consent for marketing communications is optional. Refusal will prevent the user from receiving promotional content, offers, or personalized communications but will not affect access to services.

Personal data are not disclosed to third parties without consent, except where required by law. Data are not transferred outside the European Union.

 
WITHDRAWAL OF CONSENT

Users may withdraw their consent to receive promotional or commercial communications at any time by:

  • Sending an email to support@epictv.com 
  • Clicking the unsubscribe link included in the footer of promotional emails

PROCESSING METHODS

Personal data are processed using automated tools and retained only for the time strictly necessary to achieve the purposes for which they were collected. Data are reviewed annually and deleted if no longer necessary, unless legal retention obligations apply.

Processing is carried out at the headquarters of LDR S.P.A. or by authorized external processors. A complete list of data processors may be requested by emailing support@epictv.com 

Appropriate security measures are implemented to prevent data loss, unlawful processing, or unauthorized access.

 
RIGHTS OF THE DATA SUBJECT 

In accordance with Article 7 of the Privacy Code and Article 13 GDPR, users have the right to obtain confirmation as to whether their personal data are being processed.

Users have the right to obtain information regarding:

  1. The origin of the personal data
  2. The purposes and methods of processing
  3. The logic applied to automated processing
  4. Identification details of the Data Controller and processors
  5. Recipients or categories of recipients of the data

Users also have the right to:

  • Request access to their personal data
  • Request rectification or updating of data
  • Request deletion or anonymization of data
  • Request restriction of processing
  • Request data portability
  • Object to data processing for legitimate reasons
  • Lodge a complaint with the competent supervisory authority

Requests may be sent to support@epictv.com .


UPDATES AND CHANGES

LDR S.P.A. Unipersonale reserves the right to modify or update this Privacy Policy at any time in compliance with applicable legislation or decisions of the Data Protection Authority.

Updates will be published on the website and, where appropriate, communicated directly to users via email. Users are encouraged to review this Privacy Policy regularly.

 
COOKIES

The software applications used may employ cookie technology to facilitate navigation and enable certain functionalities.

Cookies are anonymous and cannot be used to identify users personally. Regardless of cookie presence, the following information may be collected:

  • Browser type
  • Operating system
  • Host and referring URL
  • Requested pages

Users may configure their browser to notify them of cookie usage or to delete cookies. Additional information is available on browser support websites.

For further information on privacy rights, users may consult the website of the Italian Data Protection Authority: garanteprivacy.it.

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